I didn’t say ask them for a refund. I said get your money back. A chargeback is more than fair in this case considering their service is already or about to become worthless. Yeah they’ll probably ban the account but they don’t have the leverage anymore to threaten you not to do that because yet again, the service is worthless at this point.
I agree, it was the best way I could describe the behavior, since they think they are elites even though they absolutely are not.