I got an email from OnStar the other day saying it contacted my bank and updated my card info because I had gotten an old card and hadn’t updated the info, I don’t pay for OnStar but the dealership MAKES you set it up even if you don’t use it.
How the fuck are they allowed to contact my bank and get information like that? Weirded my TF out to say the least.
They did that to me. I specifically gave them a card I knew was going to expire before the trial period was over and they got the new information anyway.
If I remember correctly, it’s a “feature” the credit card companies have so your subscriptions don’t lapse.
This is more based on authorization vs CC details. It’s much safer for a company than holding onto credit card numbers. Creating a subscriptions generates an authorization code which is good for the account, not just a specific card number. Revoking that authorization is a separate call to the bank rather than just having a credit card replaced.
That authorization shouldn’t be indefinite either though. After three years of no activity and a card expiring, OnStar was still able to make a charge to renew that trial subscription.
And looking around the web, there are a few stories from that 2016 time frame to indicate that it was a new-ish, or at least not well known, practice at the time.
…no? But I guess you’re pretending it’s not? I’m sorry I screenshotted something from the internet that didn’t have the source attached? It must be completely fake then?
Like, what?
I’ll find the source for you if it helps you sleep at night that the veracity of an internet sourced image is from the internet talking about that thing.
There are lots of situations you wouldn’t want your service to be cancelled, so it’s a useful feature is all we’re saying. People acting like it’s malice are hilarious and/or children.
And in those situations I will contact the vendor to give them updated information. I don’t find it useful when a free trial I haven’t thought about for three years suddenly charges me several hundred dollars.
Nobody ever said malice, but it’s a service that flies in the face of the whole concept of an expiration date.
Honestly that shouldn’t weird you out too much, that’s just a convenience feature. And yeah, I know, some people put quotes around the word convenience. But others actually just use the word as is, a convenience.
What should freak the hell out of you is when you and your significant other are in the car talking about buying a new pair of tennis shoes, and then that evening when you’re sitting at home YouTube shows you a commercial for tennis shoes, when you’ve never seen any ads for tennis shoes on YouTube before.
The emergency features are free, they want you to pay for in-car wifi. You also cannot cancel online and have to cancel with a rep over the phone. The service itself is fine, but dealerships requiring you to sign up “even if you aren’t going to use it” isn’t .
One of the most expensive plans comes from OnStar, which charges $29.99 a month or $299.90 a year for its Safety & Security Plan after a free trial period. It’s the least expensive OnStar plan that includes automatic crash notification, which it calls Automatic Crash Response. OnStar says these subscription fees are necessary to pay for the resources used to operate the feature.
“Certain features and services, including Automatic Crash Response, require ongoing updates, network connectivity, staffed call centers, among other recurring costs to operate,” an OnStar spokesperson, Rita Kass-Shamoun, told CR.
I got an email from OnStar the other day saying it contacted my bank and updated my card info because I had gotten an old card and hadn’t updated the info, I don’t pay for OnStar but the dealership MAKES you set it up even if you don’t use it.
How the fuck are they allowed to contact my bank and get information like that? Weirded my TF out to say the least.
They did that to me. I specifically gave them a card I knew was going to expire before the trial period was over and they got the new information anyway.
If I remember correctly, it’s a “feature” the credit card companies have so your subscriptions don’t lapse.
How is that fucking legal?
This is more based on authorization vs CC details. It’s much safer for a company than holding onto credit card numbers. Creating a subscriptions generates an authorization code which is good for the account, not just a specific card number. Revoking that authorization is a separate call to the bank rather than just having a credit card replaced.
That authorization shouldn’t be indefinite either though. After three years of no activity and a card expiring, OnStar was still able to make a charge to renew that trial subscription.
And looking around the web, there are a few stories from that 2016 time frame to indicate that it was a new-ish, or at least not well known, practice at the time.
Yeah and it’s very useful, looks like this place is just as bad with the kids as that other place.
If I want to keep a subscription going I’ll give them the new CC information myself. Like a responsible adult. Hard disagree on the usefullness.
Not sure what point you’re even trying to make about children and Reddit.
It’s pretty well known Reddits users are mostly kids.
Are we really pretending that unsourced imgur screen shots are valid references?
…no? But I guess you’re pretending it’s not? I’m sorry I screenshotted something from the internet that didn’t have the source attached? It must be completely fake then?
Like, what?
I’ll find the source for you if it helps you sleep at night that the veracity of an internet sourced image is from the internet talking about that thing.
Honestly? I just find it amusing how bent out of shape you’re getting over the fact that people don’t like auto renewing subscriptions.
It’s like you work for some scammy subscription service that makes it impossible to cancel or something.
Here ya go, enjoy the dig.
https://blog.gitnux.com/reddit-user-statistics/#:~:text=engage in conversations.-,With over 430 million monthly active users%2C 74%25 of which,ranging from politics to entertainment.
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There are lots of situations you wouldn’t want your service to be cancelled, so it’s a useful feature is all we’re saying. People acting like it’s malice are hilarious and/or children.
And in those situations I will contact the vendor to give them updated information. I don’t find it useful when a free trial I haven’t thought about for three years suddenly charges me several hundred dollars.
Nobody ever said malice, but it’s a service that flies in the face of the whole concept of an expiration date.
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Authorizations are different from CC details.
You can call a bank and cancel an authorization without canceling a card.
By design and commonly accepted on recurring payments. Not even remotely new or connected with OnStar.
I have never heard that. When did they start doing that?
Honestly that shouldn’t weird you out too much, that’s just a convenience feature. And yeah, I know, some people put quotes around the word convenience. But others actually just use the word as is, a convenience.
What should freak the hell out of you is when you and your significant other are in the car talking about buying a new pair of tennis shoes, and then that evening when you’re sitting at home YouTube shows you a commercial for tennis shoes, when you’ve never seen any ads for tennis shoes on YouTube before.
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That sounds awfully convenient and OnStar saves lives, so…
The emergency features are free, they want you to pay for in-car wifi. You also cannot cancel online and have to cancel with a rep over the phone. The service itself is fine, but dealerships requiring you to sign up “even if you aren’t going to use it” isn’t .
Oh really?