Opencollective no more, Hello Liberapay!


Summary:

It has now been 8 weeks since our last contact with our fiscal host on Opencollective and I have made the hard decision to migrate away to Liberapay.

“New” Donation Platform

When I started Reddthat I wanted to show everything that we were doing in a transparent way. We have the modlog which shows eveything that happens on Reddthat and the Lemmy-verse and I wanted to bring that to the financial side of things as well.

So I looked around at the payment processors. Patreon/etc had higher fees than what I expected and as they were donations I really didn’t want to lose up-to 8% of your good will! Liberapay was the obvious choice originally but it turns out they are a platform where people can donate directly to people. Everyone needs to link their Paypal, Stripe, or EU Bank account to accept transactions on Liberapay.
This also looked a bit hard and I don’t really trust Paypal, especially if out of the blue I started getting $50 “donations”. Working in marketing I’ve head of paypal closing down accounts and holding money for ransom while you have to consistently prove you are who you are and jump through their hoops.
As I was already an “active” member of the wider Fediverse, I looked up how these services managed to accept donations and eventually stumbled upon Opencollective. This was exactly what I wanted. A open and inviting platform to handle all the money side of things while providing a truly transparent account of what is happening.

Opencollective solved all of the things I could hope for while also solving a secondary issue. Taxes. Something I have no idea about when it comes to donations, but will surely need to be up to speed on it within the next month!
After reading a few documents, you need to pick a Fiscal Host on opencollective, or prove you are a “business?” (or something like that, I don’t remember) so you can become a fiscal host and accept money. This looked to be extra work on top of getting Reddthat up and running so I went looking for a local Australian fiscal host, and found one who also had 0% fees! They would accept all the donations and then transfer it back to me as a reimbursement, or I could even get them to pay invoices! This ticked all my boxes. Even if the host evidently ended charging a small 1-2% I would have been happy with that as our relationship after these last two years have been great. We even donated back to them for a few months in the early days.

Fast forward to today. We now have 2 months I have paid for without being reimbursed by our host. For a total of A$285.49. That would have left A$518.40 in our account for our future months

Update: We have managed to get all of our donations back!


Unfortunately since the payment in April I haven’t heard anything from them and so we are saying Goodbye to OpenCollective and Hello to Liberapay! I’ll hold out hope that they will come back online, or they’ve gone away for a huge holiday without internet, but this is a lesson we can all learn from.
I would like to continue using OpenCollective but the thought of losing more money the same way through another fiscal host would be too much. And the alternative of having to setup more paperwork to become our own fiscal host, and getting hit with a transaction fee for taking your donations and then “paying” myself just doesn’t seem worth it. So Liberapay it is.

I’ve setup Liberapay and I’ve setup Stripe. Given them a fair amount of my details ( 😥 ). So you should be able to donate directly to me and we’ll never have any of these unfortunate issues relating to other entities holding our money.

I feel like I’ve let you all down with ~$500+ disappearing into the ether. We can only learn from our mistakes and moving to Liberapay, Ko-Fi, or Crypto, where I hold the funds is the best way forward to ensure stability.

I’d like to remind everyone that donations are completely optional but they certainly help with it comes to a “big” instance like ours. Lemmy is growing every year and it’s great to see everyone and all the things they do and the communities we have created!

And now back to the regular update.

June 2025

We’ve rolled out v0.9.12 for Lemmy which contained a few bugfixes as well as Peertube federation support, so now you should be able to see more peertube videos i that is your thing.

We turned 2 this month. The 6th of June was our birthday and it was an absolute banger! It was so big we all blacked out at the party and forgot it was happened! As June is a busy month for me, I made sure to renew our domain to make sure nothing happened. ;)

Since last update Lemmy World has successfully turned on the Parallel Sending which we (Reddthat) instigated way back when we started lagging behind and we all found out that sending internet traffic from one side of the world to the other sequentially might be bad. This means we no longer have need for our proxy system and it has saved us 4Euro/month (and the extra management overhead).
This also has had the same affect on our sister instances in AU/NZ allowing them to not lag behind too.

I hope you all had a great year and here’s to another amazing one!

Cheers,

Tiff (& The Reddthat Admin Team)

PS. I believe I have managed to cancel all recurring donations. So if you wish to keep donating please do come over to Liberapay. <3

PPS. Did I mention that I’ve enabled Secret Donations for Liberapay, so I won’t be able to know who you are!

  • Tiff@reddthat.com
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    12 days ago

    Good news! We managed to get all of the donation money! So none of it is lost and we’re back in business! 🎉🎉

    It seems our host decided to come back online or see our messages? Still no communication from them, but now that we have completed managed to get all our money back we are good to migrate to Librapay without any issues!

  • djsaskdja@reddthat.com
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    13 days ago

    Commenting to remind myself to set up Liberapay reoccurring payments later. Sorry for the trouble from Opencollective. Thanks Tiff!

  • TisI@reddthat.com
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    12 days ago

    Thanks, Tiff! Appreciate everything you’re doing and glad to see you’ve received the remaining amount.

    • Tiff@reddthat.comOPM
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      12 days ago

      Thank you! Yes, very lucky. Now we need to build up our recurring donations all over again which will be hard, but I have faith in us all.

      We now have goals under liberapay and Kofi and if we hit either of them we’ll be sorted!

      • TisI@reddthat.com
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        12 days ago

        Yeah, I haven’t had the chance yet to set it up, but it’s definitely on my to do list. I’m sure most will do when they get the chance.

  • God_Is_Love@reddthat.com
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    12 days ago

    Set up a yearly donation, so sorry that happened but thank you for everything you do and your transparency!! Redd.that and supporting Lemmy is definitely worth the small amount I can manage to contribute 🥰

  • TheReturnOfPEB@reddthat.com
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    12 days ago

    i had to pause my ad blockers and go off of vpn to get kofi to accept my donation.

    not complaining just typing it here to remind me when i donate again

    as this has happened to me a few times and I forget every darn time to turn of ad blockers and the vpn to make the donation on kofi and struggle with it for like 10 minutes.

    Congrats on getting the financial stuff worked out. That would indeed frustrate me if i was a server admin too

  • swelter_spark@reddthat.com
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    13 days ago

    That’s a lot of money to lose. I feel bad for you. It sounds like a stressful situation. I hope you can get the money people donated from them in some way. It sounds like they might need to be reported to OpenCollective, so no one else has the same experience.

    • Tiff@reddthat.comOPM
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      13 days ago

      Yeah it certainly does feel bad! As it’s all of our money and I never thought this would happen. Contacting Open collective is a good idea, I’ll do that this month to see what can happen.