Doctrow argues that nascent tech unionization (which we’re closer to having now than ever before) combined with bipartisan fear (and consequent regulation) either directly or via agencies like the FTC and FCC can help to curb Big Tech’s power, and the enshittification that it has wrought.
We need to get rid of the notion that corporations first have a responsibility to the shareholders. The shareholders should be last, after the employees, the customers, and the safety of the general public.