This seems to be fake.
First, why is the guy recording? Second, it seems rather fortunate that the camera was placed at an angle that captured the offense. That’s lucky right there. Third, this isn’t Samsung’s technician this is an authorized repair person. He would make more money repairing the TV than attempting to deny service to the customer. Fourth, is the video proclaiming that Samsung is telling their authorized repair centers to damage customers tv sets? How many reputable repair centers do you think would have already contacted the media?
Or, maybe the internet has me too jaded. I dunno.
This seems to be fake.
First, why is the guy recording?
Found the original video made by he owner where he explains why he choose to record the technician: https://www.youtube.com/watch?v=lLimCcnee9c
The answer starts at the 10’07” mark of that video. Basically he admits that he believes the technician put the scratch on the TV. The problem is that the call to Samsung happened a week after the technician’s visit. You mean to tell me that this guy suspected that the tech made the scratch himself but this guy never bothers to review the footage before calling Samsung? But at the same time he’s paranoid enough to record the tech because they mounted one of his TVs wrong. Just not paranoid enough to review the footage after a scratch is found on the screen. Something doesn’t add up.
The problem is that the call to Samsung happened a week after the technician’s visit.
You are so dishonest, the technicians said he would return, when that didn’t happen within a week, he called Samsung again.
You are wrong on all counts, it wasn’t luck, the camera was placed specifically because this repair guy had fucked up before. The repair guy was sent by Samsung and later fired by Samsung.
You are insinuating that the video is fake, when if that was the case, it would be removed immediately, and Samsung would release their lawyers on him.
You are effectively a shill for Samsung, and I’m saddened that so many agree with your wildly incorrect interpretation.
Watch this and see the REAL explanation: https://www.youtube.com/watch?v=lLimCcnee9cNope, it’s probably not fake https://www.youtube.com/watch?v=lLimCcnee9c
That makes even less sense now. Listen closely to what you and OP just posted as proof that it isn’t fake. The man tells the Samsung operator 1 week after the visit that he never saw the scratch. And that he wonders if the technician put the scratch there themselves.
He had the footage! You mean to tell me that he already suspected that the technician put the scratch on the TV but he never reviews the footage before calling Samsung?
Again, the whole thing seems fake.
He was promised a new screen and was told it would be fixed, so he thought he didn’t need the footage.
Then when he calls because the technician never comes, the ticket is closed because of the scratch. What’s so weird about that?
If this was false, Samsung would have closed his channel with a cease and desist, and having lawyers all over him.
There is no way this is fake!!! But you are a shill paid or not.
I came across this site and noticed this conspiracy theory about my video, so I signed up to hopefully get you out of that rabbit hole and prevent any others from being lured in…ok lets see here:
First, why is the guy recording?
The Technician was at my house previously and made a mistake on repairing my TV. I set up the camera to catch him if he were to make a mistake again.
Second, the camera was placed at an angle that captured the offense. That’s lucky right there.
Very lucky, if it was off camera, I would have been out almost $3000 and stuck with a damaged TV screen.
Third, this isn’t Samsung’s technician this is an authorized repair person. He would make more money repairing the TV than attempting to deny service to the customer.
Dude is wearing Samsung logo on his clothes, and drives a Van with Samsung logo on it. I don’t see a difference, but yeah, they are sub-contractors. As for money, I am told they are paid per job, not hour. Either way, Samsung is the one who says “OH, you found a small cut on the screen that has an obvious warranty defect? OK VOIDED”…that is a big problem because after the Director of Care Field Service Operations reviewed the technicians notes, he told me the tech was mad that a part was 1 hour away, and he would have to wait for it to arrive (he was already at my house)…so he used “Physical damage” as an excuse to end his work day an hour earlier by cutting my TV.
The man tells the Samsung operator 1 week after the visit that he never saw the scratch. And that he wonders if the technician put the scratch there themselves. He had the footage! You mean to tell me that he already suspected that the technician put the scratch on the TV but he never reviews the footage before calling Samsung?
You are confusing the timeline here, I did not suspect him until I was told that the cut voided the warranty. You can literally hear me the moment I start to realize it during the phone call in the video at 11:35. By the end of the call, I knew he cut the TV somehow, and that is when I pulled out the camera to look at the footage. If he had told me that the cut voided the warranty himself, while he was here, he knew I would figure it out, so he told me the a screen was coming in a few days, and he left it up to Customer Service tell me about the voided warranty when I called to check the status a week later.
Or, maybe the internet has me too jaded. I dunno.
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I get how some videos can be hard to tell if they are fake, and others are so obviously fake with 10 million views and people commenting on it like it was real…but I have so much evidence and proof in my video, I can’t wrap my head around how you fell into this specific rabbit hole lol
“What a slimey little weasel-ass BITCH does…” LMAO fucking gettem Ross!
