darth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agoAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comexternal-linkmessage-square8fedilinkarrow-up1170arrow-down12
arrow-up1168arrow-down1external-linkAir Canada must honor refund policy invented by airline’s chatbotarstechnica.comdarth_tiktaalik@lemmy.ml to Technology@lemmy.worldEnglish · 9 months agomessage-square8fedilink
minus-squareRegalPotoo@lemmy.worldlinkfedilinkEnglisharrow-up46·9 months agoI wonder if this will turn into a new attack vector against companies; talk their LLM chat bots into promising a big discount, take the company to a small claims court to cash out
minus-squareroofuskit@lemmy.worldlinkfedilinkEnglisharrow-up23·9 months agoLegal departments will start making the company they are renting the chatbot from liable in their contracts.
minus-squareRegalPotoo@lemmy.worldlinkfedilinkEnglisharrow-up22·9 months agoIf I’m the chatbot vendor, why would I agree to those terms?
minus-squareteejay@lemmy.worldlinkfedilinkEnglisharrow-up6·9 months agoYou’re so close to the answer! Keep going one more step!
minus-squareSatansMaggotyCumFart@lemmy.worldlinkfedilinkEnglisharrow-up7arrow-down2·9 months agoGive the chatbot a gun?
minus-squareEvotech@lemmy.worldlinkfedilinkEnglisharrow-up6·9 months agoBecause you are desperate to get Air Canada as a customer
I wonder if this will turn into a new attack vector against companies; talk their LLM chat bots into promising a big discount, take the company to a small claims court to cash out
Legal departments will start making the company they are renting the chatbot from liable in their contracts.
If I’m the chatbot vendor, why would I agree to those terms?
You’re so close to the answer! Keep going one more step!
Give the chatbot a gun?
Because you are desperate to get Air Canada as a customer