The Federal Communications Commission voted 3–2 to impose net neutrality rules today, restoring the common-carrier regulatory framework enforced during the Obama era and then abandoned while Trump was president.
The rules prohibit Internet service providers from blocking and throttling lawful content and ban paid prioritization.
“Consumers have made clear to us they do not want their broadband provider cutting sweetheart deals, with fast lanes for some services and slow lanes for others,” FCC Chairwoman Jessica Rosenworcel said at today’s meeting.
If you have a business line you’re still 100% getting a script reader. They just come without a foreign accent.
Unfortunately mostly true. I worked for Charter Business, and was told I was “being too helpful”. They only want people who read off the script. I moved over to the CCST group before they killed that off. I’m so happy to be away from there, that place was soul sucking.
When I supported the network at work, with many ISPs across the US… It depends on the Telco.
Comcast Business, was hand down the best Telco when it comes to business lines from my experience. At&t and Verizon were the script readers, having to argue everything to get them to do anything. Many of the cable companies, just had terrible everything. CenturyLink was very good, but awful support portal.