Hey all, I’m very new to self-hosting and have no background in anything computer-related. I’ll explain in as much detail as I can. I’m running Plex on a Synology DS220+. I’m using the Plex app, i.e. not using Docker (see note below).
The issue: I can watch Plex on my local network in 4K, but outside my local network it barely makes it to 720p. I thought it was an issue with my upload speed, but I got gigabit last week and it hasn’t fixed the issue. I have remote access enabled in Plex through a manually-specified port. The issue persists with my own account and any friends who have access to my library.
I appreciate any advice, links or questions you can offer!
NOTE: I understand the benefits of Docker and I promise to transition in the future. I spent many hours learning and troubleshooting, and it was even functional at times, but eventually I needed something that just worked.
EDIT: You all have been so helpful and supportive. Thanks for meeting me where I’m at and sharing some potential issues.
Unfortunately I’m using Nest WiFi and it doesn’t have QoS settings. You’re making me consider buying a new mesh router system because Nest also doesn’t have manual band selection, which I need for some IoT devices.