Unfortunately, for the scenario I was replying to, a lot of the times when you’re doing support, you can’t see the user’s screen and are limited to verbal communication, so verifying what they typed or the output can lead to just as many problems. Any support scenario where you’re talking the other person through a series of tasks will be very dependent on how familiar each person is with the task you’re supporting. And no one Rs TFM these days, if you even get one.
Just try to verbally describe the difference between a bracket, brace, or parenthesis, or forward slash vs backslash. I’m sure it will be fine. But absolutely, a text-based interface is easier to describe in text.
Oh, I have. Now imagine giving those people a command line.
As someone who read at least 2/3 of the DOS 6 manual when it came out, and have used a variety of Linux flavors as well, a command prompt is the least helpful interface devised. What do you type there? How do you let the computer know when you’re done typing? If the answers seem obvious to you, think about why, and what on the screen would point you that way if you hadn’t had training. People are very visual, in general, and a simple interface such as a mouse that directs focus and has a minimal amount of interaction options is far easier to get started with, especially if the GUI has culturally intuitive icons (save needs updating).
I don’t think the power of the command line, or text interfaces in general, can be overstated, but even the most helpful text interfaces, such as those found in some IDEs, require prior knowledge to be useful. This isn’t going to work for the majority of people.
“I can fix her” vibes.
I just love how outlook is supposedly their best effort in the email segment, yet I have literally had it show me that a new email has arrived, then hiding it, and the only way for it to become visible again is to restart the app. This happens at least once a week.
The quote does say, if you did these things, and say as much in this community. Now, certainly, Trek has politics baked in, but advocating the clearly fascist choice is kind of what they always go against. If they were checking user history to do a little purity test, I’d agree that would be going too far.
I used to think there was nothing more stupid in zombie movies than uninfected humans just leaving each other alone and killing off the zombies. Why would you bother taking guns from other people when you have so many just lying around after 90% of the people died? If everyone just killed 10 zombies, the whole thing would be cleared up. I don’t think that anymore.