For Gmail if you mean a lock on consumers who generally don’t pay for the product I would agree, but I have done more g-suite to Office 365 in the past 12 months than I have in the past 5 years. It is too bad because we could really use some competition and different ideas in the office productivity space.

Thank god Balmer is no longer in charge of Microsoft or we would soon have a Microsoft car. It would look vaguely like the Apple car and have one unique feature that is so poorly implemented it is worthless.