Which is a matter of how little they’re allowed to have. If there were some sort of minimums that might actual force them to be somewhat effective.
Instead it’s a race to the bottom of “your business is important to us, but nobody gives a fuck about your satisfaction”
Raw high-def video and image files? But yeah, there’s unlimited and then there’s kinda pushing the limits of what’s reasonable. 233TB is more than the contents of some orgs’ datacenters