They’re not immaculate. They used to outright deny people the right to refund their games, but they turned that around after a massive lawsuit from a government agency. Good change! I support that. But they’re not behaving in an anti-competitive manner. What, are they supposed to intentionally make themselves worse in the hopes that other stores pop up? That’s not how any of this works.
I lost count of how many specific part numbers of defective Apple products he rattled off with the same design flaw, but that was a stunning display. Just exposed that they know these things are problems and just don’t care, because people will keep buying their products.