• i2ndshenanigans@lemmy.world
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    1 year ago

    I stopped buying electronics on Amazon after getting bricks instead of a GPU for my PC and they treated me like shit when I went to return it. I filed a complaint with the state about the fraud and their unwillingness to correct it. Complaint didn’t do shit but I was pissed. Now the only stuff I buy on Amazon is random household items and stuff for the kids that’s under 100 bucks.

      • uid0gid0@lemmy.world
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        1 year ago

        B&H seems to be the best bet since Newegg went down the drain. I’d always gone to them for camera gear and never had issues. I’ll be going to them for electronics from now on.

        • NightAuthor@lemmy.world
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          1 year ago

          Just be aware of their return policy, it’s not quite as no-questions as Amazon usually is. But it’s serviceable.

          • KnightontheSun@lemmy.world
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            1 year ago

            But it isn’t an unreasonable policy or anything I think. They’ve also price matched their own price for me after a week or two which seemed very customer oriented. No complaints and I’ve used them for a few years now.

        • Lifted_lowered@lemmy.world
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          1 year ago

          They are like the anti Amazon in terms of shipping for religious reasons, given their observance of shabbos they don’t ship on Saturdays at all. Good to know that their warehouse staff has a weekend day off to rest.

      • hardcoreufo@lemmy.world
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        1 year ago

        Don’t use B & H. They have had numerous discrimination lawsuits filed against them and don’t seem to be changing their behavior. It’s just a different kind of evil than Amazon.

      • SendMePhotos@lemmy.world
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        1 year ago

        Ever heard of MicroCenter? There’s only a few but if you live nearish one, go check them out. It’s like a toy store for tech nerds.

        • KnightontheSun@lemmy.world
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          1 year ago

          I am aware of them, but am nowhere near one unfortunately. Not much locally. The nearest thing they’ve had like that was Fry’s Electronics. Could buy anything there, but maybe not the best price. They’re gone now too.

        • thedirtyknapkin@lemmy.ml
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          1 year ago

          that is the full name lol, just look up that.

          edit: technically the url is bhphotovideo.com but asking what b&h means is like asking what HP means. it may technically mean something, but no one needs to know it.

          • Pops@lemmy.world
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            1 year ago

            Wasn’t HP branded Hewlett Packard for ages ? Unless you’re talking about HP sauce which name is a complete mystery

              • bob@lemmy.dbzer0.com
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                1 year ago

                I thought HP Sauce referred to the Harry Potter franchise, which is a book about a UK orphaned teenager living with oppressive stepparents discovering the secret ingredient to making a delicious dipping sauce.

            • uranibaba@lemmy.world
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              1 year ago

              Probably Hawlett Packard and you are right, but no one says anything other HP these days.

          • aceshigh@lemmy.world
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            1 year ago

            yup, was looking for the url. thanks. wouldn’t have guessed that it included “photo video”.

    • afraid_of_zombies@lemmy.world
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      1 year ago

      One thing I noticed, about a third of the time they have lower prices for Legos compared to the official Lego site. I buy a bunch of Legos for my kids and been wondering about this. Are they very clever frauds or do they just have a better logistics system?

      • i2ndshenanigans@lemmy.world
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        1 year ago

        Fraudulent parts on Amazon is a mix clever and just plain dumb I got bricks instead of a GPU. For work I’ve gotten a handful of hard to notice frauds. We got some Samsung SSDs the older sata drives not NVMe. One was a different shade of black and looked altered. It had the guts of a USB drive with a usb to sata homebrew conversion. That one Amazon took back no questions but it was a company purchase so they probably treat those differently.

        For Legos if they were frauds I would imagine it would be noticeable. It’s probably a discount because of the volume they purchase.

        If you buy legos often I’ve had some good luck going to goodwill stores and getting them super cheap. It’s not going to be a set. Usually it’s mixed pieces in a vacuum sealed bag or bin if there are a lot.

    • mr_tyler_durden@lemmy.world
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      1 year ago

      The state AGs are slow on complaints but next time reach for the CFPB, they don’t mess around and you’ll get a call from a human (from Amazon) in a short amount of time.

      I spent hours on hold with a company (not Amazon) and they kept giving me the run around. After filing a complaint I got a call back in less than 2 days by someone who immediately fixed the issue.