• PlantObserver@lemmy.world
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    10 months ago

    NordVPN literally will not let me delete my account. My 3 years is over, there is no method to delete when signed in to their site. You have to fill out a form with your payment details and shit to “verify your identity” (who remembers that shit from 3 years ago).

    Literally emailed from the email associated with the account, called, logged in, etc. they won’t delete it until I send my credit card info in the clear, over insecure email.

    FUCK NORDVPN

    • thbb@lemmy.world
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      10 months ago

      What prevents you from revoking your payment mandate at your bank?

      In Europe at least, your bank must honor this request and there’s nothing your debtor can do about except spending 1000’s to recover at most 3 months of payments with the current legal apparatus in Europe.

    • MashedTech@lemmy.world
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      10 months ago

      Try to log in from Europe, or change the details of your account to day Europe. Because with gdpr in Europe they are obligated to let you delete it.

    • chiliedogg@lemmy.world
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      10 months ago

      My credit card got stolen a few months back and it’s been great for my finances. All this shit chrging me 10 dollars here and there without me noticing that I haven’t been using.

      I’ve only reactivated a few things.

    • peskywarrior@lemmy.world
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      10 months ago

      Lol they won’t let me change my email address.

      The email account has been closed for 6 months now and the bank account/debit card they want me to verify my payment with has been closed for years