Air Canada must honor refund policy invented by airline’s chatbot::Air Canada appears to have quietly killed its costly chatbot support.
Air Canada must honor refund policy invented by airline’s chatbot::Air Canada appears to have quietly killed its costly chatbot support.
Ha, these fucking assholes. Glad to see they got forced to honor it. That’s what you get for jumping on bad tech in order to save a few bucks.
Hope other companies face the same liability if they rely on AI chatbots.