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Joined 1 year ago
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Cake day: June 12th, 2023

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  • The scary part is they’re actually getting damned good at it. IT support at my company is almost solely run out of India. If I put a ticket in and set it to high priority they’ll have it fixed in under an hour. A lot of times it’s 5 minutes. They don’t hide their true names (which I respect) and communication is fantastic. They need to reach out to me a Teams chat is initiated. If I’m not available they try calling. Not sure who they’re paying but they’re good.

    American support is slower and less engaged overall. We’re definitely getting out paced.












  • Matter over Thread is similar to Z-Wave at the user level and supports a lot more device types. The below is from Silicon Labs

    • Application layer: Matter is an IP-based application layer protocol that can uses lower layers from other technologies such as Wi-Fi, Ethernet, or Thread. Z-Wave is complete protocol covering physical layer to application layer Its a non-IP MESH protocol that uses sub-GHz ISM bands.

    • Device types: Matter supports a broader range of device types than Z-Wave, including cameras, speakers, TVs, and more. Z-Wave focuses on low bandwidth devices that require low power and reliable communication, such as security systems, sensors, switches, and locks.

    • Security: Matter provides end-to-end encryption, device certification, and cloud integration, which can enhance the security and privacy of smart home devices. Z-Wave also offers encryption and device authentication, but it does not have a built-in cloud service.

    • Compatibility: Matter is compatible with popular voice assistants and other IP-based devices, which can make it easier to integrate with existing smart home ecosystems. Z-Wave requires a Z-Wave specific gateway or hub, but has a large number of compatible devices that work together.