Avid tech and PC enthusiast. System Administrator by day, Dad by night.

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Joined 1 year ago
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Cake day: July 2nd, 2023

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  • Just wanted to update this so if anyone else is having the same issue hopefully it helps them.

    The issue turned out to be caused by holds that were applied to the user mailbox. Specifically these two: DelayHoldApplied ReleaseDelayHoldApplied

    Both were set to $true.

    Used the “Set-Mailbox” command to remove those holds. After that removing the Exchange Online license from the user also removed the mailbox and allowed syncing to occur.

    Thanks to everyone who replied and offered help.