‘Our long-term objective is to make printing a subscription’ says HP CEO gunning for 2024’s Worst Person of the Year award | Not satisfied with merely bricking printers, HP now wants to own them al…::It was only the other day we reported how HP has been slapped with a lawsuit in response to measures that disable its printers when fitted with a third-party ink cartridge. Now the company’s CEO,

    • lemmegogo@lemmy.world
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      10 months ago

      Very happy with my Brother laser printer so far. It just works. Hasn’t held my prints hostage for any online ink subscription renewals… yet…

  • BurnSquirrel@lemmy.world
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    10 months ago

    I don’t own a printer because the cost to constantly refill cartrages feels like a subscription already. I just go to the UPS store for the 3 times a year I actually need to print something, on a for-realsies printer that someone else maintains. usually costs less than a dollar every time I go.

  • FontMasterFlex@lemmy.world
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    10 months ago

    The moral of the story is don’t buy HP anything. Already trying to replace our large format latex printer from HP over this. Fuck that guy.

  • asim0v@lemmy.world
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    10 months ago

    As an IT worker who is regularly subjected to dealing with printers, HP is by far the worst I have to deal with. They are shit from the build quality to the bloated borderline spyware software they push to the awful web interface. If you are considering an HP printer just don’t. It’s a better investment to go buy anything else.

    • mightyfoolish@lemmy.world
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      10 months ago

      Their cheap. HP lowest end printers were always cheaper then the ink. Customers buy the wireless ink with a subscription and think it’s a convenience. It’s a scam but it’s a scam that works.

      Basically now that everyone is poor this is how tech companies will address customer needs: low barrier for every and a subscription.

  • mvict@lemmy.world
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    10 months ago

    It is unfortunate that they keep trying to make a subscription out of something that does not have an ongoing infrastructure need at the company’s side.

    On the other hand, I wonder how this could affect open source firmware to avoid e-waste. I read a thread about open source firmware for robot vacuums and there will surely be open source (if there is not already) for printers.

    • grue@lemmy.world
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      10 months ago

      It is unfortunate that they keep trying to make a subscription out of something that does not have an ongoing infrastructure need at the company’s side.

      It’s not just “unfortunate;” it’s unethical and abusive and the FTC ought to outlaw it.

    • Ann Archy@lemmy.world
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      10 months ago

      Open source everything. Can’t we just straight up crowdfund our own FOSS hardware and sell it at self-cost price? Like a syndicate?

  • dangblingus@lemmy.dbzer0.com
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    10 months ago

    I haven’t purchased a new HP product since my Pavilion in 1998. I own an HP mini PC, but that was second hand. I’ll never ever ever buy any of their products ever again.

    • Ann Archy@lemmy.world
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      10 months ago

      There are a LOT of such products. I don’t touch Sony anything because of the root kit scandal, and their consecutive legal mishaps, and I don’t touch ASUS after their lead designers left the company to be taken over by Wall Street, and et cetera. There’s becoming fewer honest alternatives to choose from all around. Is this an effect of capitalism, do you think? Could they be correlated somehow?

      • TrueStoryBob@lemmy.world
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        10 months ago

        Part of it is an effect of capitalism. What we’re seeing across the tech space is exactly what has happened to retail, airlines, automotive, and even utilities… a company is doing well enough, but the investors want more return for basically doing nothing. Then there’s a hostile takeover or shareholder revolt, they install a board that is more compliant with value extraction at any cost to customers and/or their own workers, and presto! You’ve enshitifacated a company!

        Shareholders (at least the big ones) don’t care about worker safety or customer satisfaction… this is what happened to Sears. The CEO gutted the company and then took a golden parachute away from the dumpster fire he created.

  • crusa187@lemmy.ml
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    10 months ago

    With each new HP news article I grow more pleased with last year’s decision to ditch HP once and for all and get a Brother.

    The Brother just works. Even surprises me in some scenarios where I anticipate lack of support and it comes through anyway. Great printer!

  • kingthrillgore@lemmy.ml
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    10 months ago

    Well at least HP is being honest about it, so I know to never do business with them.

    I bet Epson will be next. AUGH

    • something_random_tho@lemmy.world
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      10 months ago

      I have a Brother laserjet I got on Amazon for $70 10 years ago. I print on it occasionally, and it always works. That thing has never needed new toner. It never jams. It just keeps going. Highly recommend finding a basic laserjet model from that brand.

  • Maggoty@lemmy.world
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    10 months ago

    Well it’s the long term objective of everyone else to put HP out of business.

    If possible we should take the signs off their buildings and turn them into works of modern art. We’ll let IT departments the world over do the project.

    • Ann Archy@lemmy.world
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      10 months ago

      I propose setting fire to barricades of trash and car tires at strategic positions around every major city. I have some other ideas too, PM me.

  • QuarterSwede@lemmy.world
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    10 months ago

    Just happened today:

    Employee asks for toner for an aging HP Laserjet printer since it’s out. I look it up and it’s $198 for black (it’s not a color laser). I immediately looked up a Brother laser with an ADF scanner/copier and it was $199. High Yield Toner is $15 without a chip from a reputable 3rd party. Office is getting a new Brother printer delivered tomorrow and it’ll work 100x better.

    HP, this is how you kill your printer division. Short sighted idiots.