Tipping ‘nudges’ are now popping up on DoorDash. If you don’t leave a gratuity, you’ll hear about it.::DoorDash is the latest delivery service to nudge customers who don’t tip. It shows how intrusive tip requests are, and how important tips are to gig workers.

  • olafurp@lemmy.ml
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    1 year ago
    • Ban tipping as a substitute for min wage.
    • Ban tipping companies,
    • Allow tipping people.

    Until then, tip people with cash.

    • Imgonnatrythis@lemmy.world
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      1 year ago

      Good luck with the logistics of that. Just ban tipping. It’s bad for business, bad for individuals (in the long run), and a highly discriminatory practice.

    • echo64@lemmy.world
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      1 year ago

      Generally agree, but if you use an app that only exists because of tipping being expected like food devliery apps, then if you don’t put down a tip then no one is going to pick up your order. All they will see is a terrible pay for an order.

  • HeavyDogFeet@lemmy.world
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    1 year ago

    America’s whole tipping thing is a nightmare. Just make companies pay employees properly and if they can’t, maybe they shouldn’t be a business.

  • reallynotnick@lemmy.world
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    1 year ago

    The fact I’m getting asked to leave a tip before the service is rendered is what drives me really nuts. I’ve tipped on things and got terrible service and there is no way to adjust your tip down (and it can even be hard to increase it if they really do go above and beyond in some way).

    • andrewta@lemmy.world
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      1 year ago

      It’s very easy to increase the tip.

      Tip in cash. Never use the app to tip. When the item gets to you have a cash tip ready, if you want to tip. Nice thing about cash, if they don’t want to report the tip, there’s really no way to prove the tip was given.

      • Imgonnatrythis@lemmy.world
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        1 year ago

        The best thing about gig deliveries is dropoff service imo. I never see the driver so cash isn’t an option. Uber eats at least makes it easy to adjust tips and I often do adjust if surprisingly early or if they forget a drink.

  • I_Fart_Glitter@lemmy.world
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    1 year ago

    It bothers you even when you do tip. I always just tip 20% when I pay, before any service has happened, but I still get like 6 texts after my order has arrived asking me to “rate and tip!” “Don’t forget to tip your driver!!” “HEY FUCKER!! GIVE US ALL YOUR MONEY!!” Then at some point “Your driver says: Thanks for the tip! Don’t forget to rate your order from Jack in the Box!” I’m not going to fucking rate my food from Jack in the Box. It’s deep fried shame, it’s delicious and I don’t want to talk about it. Leave me alone please, it’s the middle of the night and I’m full of jalapeno poppers and onion rings and shame.

    • Copernican@lemmy.world
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      1 year ago

      I don’t understand tipping delivery drivers percentage of the goods. If they aren’t involved in the restaurant making the food, why should I tip percentage of the tab. Should really be based on distance and amount of stuff delivered. I’ve started just opting to punch in dollar amounts that feel right to me.

      • KonekoSalem@lemmy.world
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        1 year ago

        I think it comes from the thinking that ordering more expensive food means you must have higher income to afford that, so you can also afford a higher tip.

      • Saneless@lemmy.world
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        1 year ago

        That’s what I do with my drivers. Whether it’s 20 bucks or 11 or 15 I just do $5 if they’re cool with me and that’s usually the case

  • cory_lowry@lemmy.world
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    1 year ago

    I think wages should be increased and tip if the service is good, not force those employees to live off of only tips.

  • kinther@lemmy.world
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    1 year ago

    I’ve never used GrubHub, DoorDash, or any of those meal delivery services. I know I’m in the minority here, but I just don’t trust people to not mess with my food in between the store and my house.

  • peanutyam@lemmy.world
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    1 year ago

    We get asked for tips here in Australia where we have a minimum wage and no tipping culture - it’s rubbish because we don’t need to subsidise people’s income at all, but the app doesn’t differentiate countries customs it seems. Uber’s apps are the same always asking for tips despite minimum wage….

  • espentan@lemmy.world
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    1 year ago

    Don’t want to pay your employees a decent wage? No need to worry, that’s for the customers to sort out!

    American tipping culture is off the rails, and business owners are rejoicing, I bet.

      • KidsTryThisAtHome@lemmy.world
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        1 year ago

        Imagine wanting a tip for doing the bare minimum at your job. I tip mine because I always leave instructions (no doorbell kinda thing). But guess what, you don’t follow simple instructions, you don’t get a tip. Door dash is already paying you to deliver the food, you want me to also pay? If door dash wants people to continue delivering food, it’s got to be worth it for those people. If other Americans are stupid enough to keep perpetuating this well then I guess we deserve whatever’s coming.

      • Saneless@lemmy.world
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        1 year ago

        Imagine every place you ever went, no one was paid by their “employer” and you had to just pay everyone yourself

        Fucking nightmare

        Pay your employees. Charge me enough so it works out. That’s it. That’s all I want

      • imapuppetlookaway@lemmy.world
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        1 year ago

        Is it about helping out workers any more? Or is about companies - often big, profitable companies - not paying their employees a livable wage and pressuring customers to come to the rescue? At the very least, the situation is so confusing now that it’s impossible to tell whether a tip is a legitimate thing to do, or whether it’s giving in to corporate greed and cynicism.

        Just to clarify, I worked in food service as a tipped employee from age 15 into my late 20s. I totally get it, and I always tip waiters, taxi drivers, and other traditionally-tipped employees. But I don’t know what to do when everybody expects a tip. And when corporate money-lords add their voices to pressure me, it just sounds too cynical.

        • SCB@lemmy.world
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          1 year ago

          Any method of paying workers more necessitates customers paying higher prices. The money is always going to come from the customer

          Restaurants, specifically, have razor-thin margins.

          • Saneless@lemmy.world
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            1 year ago

            You act like we’re not paying higher prices

            My sandwich isn’t 12, it’s 13.50. The drink wasn’t 4 it was 5.

            The higher prices are there but the owner doesn’t get taxed on it

  • afraid_of_zombies@lemmy.world
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    1 year ago

    I travel for work often so used to use them. It was nice since it worked with my receipt software. I used to use them

    1. Costs are way too high

    2. Food was spilled, messy, and cold

    3. The tracker was a lie

    This is going to make me never use them again

  • CaptainProton@lemmy.world
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    1 year ago

    Easily the app with the worst delivery service quality, in my experience, now also pushing hardest for gratuities… You’re fired.

  • notannpc@lemmy.world
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    1 year ago

    As soon as the pandemic was considered done, I’ve just deleted those awful apps. They overcharge you for the products, they stack on a bunch of bullshit fees, and they guilt you into tipping for the 50% chance that you get your order in a reasonable time and without things missing or wrong.

  • andrewta@lemmy.world
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    1 year ago

    First I don’t use door dash.

    Second I basically tip when I get excellent service. A tip is not given in the service isn’t great. If it’s average service then you might or might not get a tip depending on my mood.

    The tip isn’t a replacement for a wage.

    Edit to add . If I am having something delivered, the tip is in cash at time of delivery, NOT in advance. Why would I tip before I even get the item?